Reports · Customers

How much of the revenue comes from how few customers, who signed up this week, and where they all say they came from.

1 · Concentration

ordered value net of VAT on agreed orders, by order date, off sales.customer_revenue_pareto · calendar periods

Revenue

£0.00

Every order on record

Customers who bought

0

0 orders

Biggest customer

Customers to 80%

Revenue is ordered value NET of VAT on agreed orders, counted on the order date. It is deliberately not "Total spent" on a customer's page — that is gross, because it is what they were billed and owe. Nor is it the GP tab's realised revenue, which counts on dispatch and nets refunds off, so those totals will differ too.

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2 · New customers

website signups off sales.customer_worklist · £100k+ = the top band or a free-text turnover · heard-via off sales.customer_heard_answers · review weeks, Wed–Tue

Signups last week

0

prev 0

£100k+ signups

0

prev 0

Stubs keyed by staff

0

customers created, no website signup

Cohort buyers

0

of 0 website signups in the window

Weekly signups by turnover

Website signups · Wed–Tue · Other is the form’s free-text turnover answer · current week is partial

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£100k+ signups by source5 Aug12 Aug19 Aug26 Aug2 Sep9 Sep16 Sep(part)Total
Total0
All website signups0

£100k+ signups, week of 9 Sep

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3 · Who they are

self-reported — the storefront asks every customer once, options shuffled per render · self-report sees the arrivals cookies can't: AI recommendations, letters, word of mouth

Heard-via answers

0

one per customer, first wins

Last 7 days

0

Profile wizard answered

0

of 0 customers on the books

Ticked something

0

of those who answered

How customers heard about us

answers are all-time · revenue is the concentration window (Every order on record) · a channel nobody picks is a finding

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Declared annual turnover

from the deals-page wizard · “Other” answers are free text on the customer page
Just starting out
0
Up to £100,000
0
£100,000–£250,000
0
Other
0

“Other” — in their words

the channels nobody's list anticipated · newest first
Instrument check — is the shuffle fair?position bias over 0 verified shuffles

P(chosen | position)

Share of answers picked from each display slot. Uniform would be 10% everywhere; slot 1 above that is primacy. Slot 10 is the pinned “Other”, not a position.

SlotChosenP
100.0%
200.0%
300.0%
400.0%
500.0%
600.0%
700.0%
800.0%
900.0%
10 · Other (pinned)00.0%

The first slot

How often each option topped the shuffle, and whether being on top got it picked — primacy concentrates on plausible-sounding options.

OptionShown 1stPicked when 1st
Google search0
AI assistant (ChatGPT, Claude, Gemini…)0
Trade website or directory0
We sent them a letter0
Recommended by a trader or customer0
Email or newsletter0
Social media0
Doesn't remember0
Worked with Tony before0